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Shipping & Returns
| Shipping And Handling It is our aim to process all orders the day following receipt of the order. Shipping charges within the UK will be £2.50 per order. PLEASE NOTE : WE DO NOT SHIP TO POST OFFICE BOX ADDRESSES. |
| Delivery Schedule We hope to deliver your order right away. Orders for the UK should be recieved within 5 Working days . We would expect orders for the EU to reach their destination within 7 working days. International orders are generally received in under 28 days. For European and International orders we will e-mail you as soon as your order has been shipped. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Returns Policy We offer a full refund to all customers if goods turn out to be faulty or different from those ordered. If there is a problem please return the items to the address below, stating the nature of the problem and quoting your order number and personal details.
Upon receipt of the items we will contact you within three working days to arrange refund or exchange (all refunds will be re-credited to the purchasing credit / debit card account - including any additional postage charges incurred).
Refunds will be credited back to your account upon receipt of the items. This process normally takes no more than two weeks.
* Phone calls will be answered during shop opening times (0900am to 1700pm, Mon to Fri) and billed at the (UK) national rate.
Cancellation Rights
Customers have 14 days from the date of receiving goods in which to cancel any order. Goods must be returned unopened and undamaged, at customer's expense, and a refund, minus original despatch costs, will be issued within 7 days of good's return.
Duckworths
13a Abergele Road
Colwyn Bay
North Wales
LL29 7RS
Nothing in these terms and conditions affects your legal statutory rights. . |
| Duckworths, 13a Abergele Road, Colwyn Bay, North Wales, LL29 7RS |
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Peterson Small P Lip Stem
Our Price:
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